Delivery Methods

Safe and fast delivery of ordered products is a very important part of the Charms & Charms customer experience, therefore, our team will process and honor your orders promptly and professionally.
The courier will deliver your order for standard products within a maximum of 48 hours from its confirmation. For customized products, the delivery time can reach 5 - 7 working days. Also, in case of a high volume of orders, the delivery of your products may be delayed by 24 - 48 hours.
Orders placed on Saturday and Sunday will be delivered to the courier on Monday.
In order to ship, the products will be properly packed so as not to suffer damage during transport.
Deliveries are made through Fan Courier courier services, the cost of this service being 25 RON for any order under 1000 RON.
For orders greater than or equal to 1000 ron, delivery will be made free of charge. No additional cost will be charged to you.
The return for all items assumes that the products in question are new, unworn and with all the original tags attached. The maximum term for carrying out this action is a maximum of 14 days from the date of issuing the invoice. In the case of a return, the cost of transport is borne by the customer.
*for products shipped outside the courier company's coverage area, additional shipping costs may occur. You will be informed about these costs in advance by phone .
* for any returned product, the customer bears the cost of transport, namely 25 lei and the bank commission.
Free Standard Delivery by Fan Courier for any order of at least 1000.00 Lei
Standard delivery by Fan Courier for only 25.00 lei for any order with the value of the products under 1000.00 lei